About Us

We are a bio-technology research company based in Indonesia, specializing in the research and application of herbs found within the lush tropical rainforest in the Asia Pacific.

indonesiaherbals.com is developed after 8 years of pain-staking research and development. So we are really proud to have you here and will be absolutely delighted when you give indonesiaherbals.com a try. I highly encourage you to do so. You will be amazed at the result!

Also, we are here for you if you have any questions. My team and I will give you the support you need. If you have any concerns or questions, simply send us an email and we’ll get back to you within the shortest possible time.

Our core business objective is to bring Indonesia made products to the world in the most direct and genuine way. What you see is what you get. Without having to go through any middleman, we are able to offer our customers products with reasonable prices and impressive quality. indonesiaherbals.com introduces our very own Indonesia herbal heritage.

indonesiaherbals.com is committed to provide the best possible products and service to our customers worldwide. We take pride in our nation and people and are proud to provide a channel for our products to reach millions of people throughout the world.

Customers are our top priority at indonesiaherbals.com. We aim to make our online retail store a trusted and convenient service for all of our customers. We offer multiple currencies to enable customers from various countries to feel confident with their shopping experience at indonesiaherbals.com.

Terms And Conditions

Indonesiaherbals.com is owned and operated by Indofolk Herbal (an Indonesia company).

We invite you to print out these Terms & Conditions, or we can e-mail these to you on request. Please request the “Terms & Conditions” from our Customer Service Centre by e-mailing support@indonesiaherbals.com

YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.

General
We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on Product pages or on the website, which may contain inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies.

We use all reasonable endeavours to adhere to the delivery times set.

These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. They cannot be varied except where in writing and signed by an employee, agent or Director of indonesiaherbals.com.

 

Secure Transactions
indonesiaherbals.com intends to provide you with the safest and most secure shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via e-mail. Please periodically review our Privacy Policy for changes. If you have any questions, or would like further clarification, please contact our Customer Service Centre. If policy changes are substantial, we will notify our customers via e-mail.

Privacy Guarantee
We will not rent or sell your name, address, e-mail address, email and bank account information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone number – we may occasionally update you on news and special opportunities via e-mail.

Communication & Marketing
By becoming a member of indonesiaherbals.com and providing indonesiaherbals.com with your e-mail, postal address and telephone number you consent to receive communication from us about our latest products and special offers. Our emails refer to your indonesiaherbals.com membership and the products & services we offer, which we think may be of interest to you.

Opting out of Communication
All indonesiaherbals.com members have the option to opt-out of receiving marketing communications from us. If you do not wish to receive e-mail marketing from us then we recommend you reply to one of our e-mails with the word REMOVE.

Out of Stock Items
All products are subject to availability. Backordered products include items that are not currently in stock. Should this occur, we would e-mail you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by e-mail, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.

Returns

Indonesiaherbals.com makes every effort to ensure products arrive in perfect condition. If you have not received your order within 7 working days from the dispatch date, customers should contact Customers Services.

Customer Services email support@indonesiaherbals.com.

 General
• We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations).

Medical Disclaimer

All information given is not intended to diagnose, treat or cure any condition or individual. If you are using supplements you should always inform your professional health practitioner or herbalist.

• We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on product pages or on the website, which may contain technical inaccuracies or typographical errors.
• We reserve the right to refuse to supply any person or company for any reason.
• These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please write or telephone our customer service centre at the address provided.
• You will become the owner of your purchases once we have received your full payment for such purchases.

Product from this site may be distributed, or republished in any way.

Secure Payment

As a customer of Indonesiaherbals.com you have the option to pay with : Bank Wire, Paypal, Emoneygram.

Paypal
email : admin@indonesiaherbals.com
PayPal is the safer, easier way to pay online without revealing your credit card number.

Using Visa/Mastercard/Paypal
Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available) which means your online order is 100% secure. When you place your order your personal information is stored on PayPal’s servers and heavily guarded, both physically and electronically.

Bank Wire
It is posible to pay by bank transfer. When choosing this method you will manually have to transfer your payment to our HSBC bank account. Bank transfer payments will normally take about 2 to 4 working days to complete. We will ship your order in the moment we receive the payment.

Account Information:
Account owner : Erwin Benhard Tua Situmorang
Details :
Bank Code : 008-013468-806
Swift Code / IBAN : HSBCIDJAMDN
Bank address :
HSBC Dipenogoro
Wisma HSBC 1F
Jalan Diponegoro 11
Medan
20152
North Sumatra
Indonesia

CIMB Niaga
Account owner : Mediana Situmorang
Account Number : 4320101726189

BCA
Account owner : Mediana Situmorang
Account Number : 8115037494

NOTE: Please write your order number as a message to us in the transfer. This way we can easily identify your order.

Emoneygram
Name : Mediana Situmorang
Address : Jl. Seser No. 72
Medan
Indonesia
20222

Delivery

Packages are generally dispatched within 1 – 2 business days after receipt of payment and are shipped via EMS or DHL with tracking and drop-off without signature.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Guarantee

Thank you for your attention on our products. Some of our rivals make a bad suggestion about our products. But We are so excited, too many of our customers ignore these issues. We are so thankful that they believe in us. And to anticipate the “evil” issues, we make some decisions.

  • Money back guarantee. If you find our product isn’t genuine or not pure, simply let us know and you get all your money back.
  • I challenge anyone to compare other products with ours. If you find something more powerful than our products, please let me know.
  • Before you consume your order from us or any manufactures, please test in your lab.

 

 

 

We have researched the best natural supplements

 

 

What people say about us